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 Home » MailScan
  MailScan 6.x
 
  
 

Self Diagnosis / Troubleshooting

When the software encounters any problem in functioning, 'Send Debug Information' of eScan generates a file called 'debugs.zip'. eScan gives an option to send that Self Analysis along with a small description of the problem keyed in by the user to the MicroWorld support team, who identifies the cause of the issue and helps resolve it.

Self Diagnosis / Troubleshooting

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Hi There I must say your support is great I only wish other tech companies were half as good.

David Hyde


   
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